Dispute Resolution, Certificate | Part time online | York University | Canada
Certificate Online

Dispute Resolution

7 months
4995 CAD/full
4995 CAD/full
Tuition fee
Apply date
Start date


The Dispute Resolution course offered by York University will help you develop the mindset and skills to mediate conflict and achieve resolutions.


What you will study

Gain a practical, modern education with a focus on high demand and emerging applications of mediation taught by Canada’s leading mediators. The Dispute Resolution course offered by York University will prepare you to:

  • Mediate a variety of disputes (community, workplace, employment, civil, commercial, personal injury, healthcare, intergenerational, estate) by understanding codes of practice and standards of the mediation process
  • Establish strong rapport-building skills to earn trust through active listening, effective questioning, and development of a safe environment
  • Apply an intersectional and trauma-informed lens to navigate systemic bias, colonial hurdles, power imbalance, and equity disparity to offer access to justice to marginalized and equity-deserving persons/groups across cultures, faiths, and belief systems
  • Demonstrate and maintain neutrality, impartiality, and non-judgment in dispute resolution processes
  • Mediate challenging disputes using appropriate processes and tools, including shuttle mediation and caucusing

Programme Structure

The program focuses on:

  • Foundations of ADR and Mediation
  • Complex & Interpersonal Dynamics in Dispute Resolution
  • Conflict Management
  • Resolution in the Workplace
  • Specialized Professional & Civil Applications of Mediation

Key information


  • Part-time
    • 7 months

Start dates & application deadlines

More details
  • no application process is required.





Academic requirements

We are not aware of any specific GRE, GMAT or GPA grading score requirements for this programme.

English requirements

We are not aware of any English requirements for this programme.

Other requirements

General requirements

Professionals pursuing a professional role in mediation or applying dispute resolution skills in their existing role, including:

  • Law & Legal Services
  • Human Resources
  • Labour Relations (Union & Management)
  • Management & People Leadership
  • Social Work
  • Health Care, Health Administration, Patient Services
  • Community, Social & Human Services
  • Education, Education Administration
  • Government, Public Administration
  • Consulting, Corporate Training, Coaching
  • Civic Leadership, Politics, Legislature
  • Victim Services
  • Law Enforcement, Corrections, Court-Diversion
  • Counselling, Psychology

Tuition Fee

To always see correct tuition fees
  • International

    4995 CAD/full
    Tuition Fee
    Based on the tuition of 4995 CAD for the full programme during 7 months.
  • National

    4995 CAD/full
    Tuition Fee
    Based on the tuition of 4995 CAD for the full programme during 7 months.


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