Inclusion by Design University of Toronto

Overview

What you will study

Creating an inclusive environment is a top priority for most organizations today. However, despite system wide attempts to improve inclusion, there has been little tangible progress and poorly designed interventions have even resulted in unintended consequences. For example, some organizations that implemented mandatory diversity training had 6% fewer black women in management positions after five years. At the individual level, backlash effects can occur if trainees resent being selected for diversity training and view training as punishment for prior insensitive behaviour. The Inclusion by Design course offered by University of Toronto brings a new approach to designing inclusive workplaces.