Understanding Your Agile EQ

Overview

Leaders are required to navigate a variety of workplace challenges and interactions. This course explores the concept of emotional intelligence and introduces the idea of Agile EQ – the ability to stretch beyond one’s comfort zone and adopt the best response in each situation.

Are you naturally more composed or dynamic? Empathetic or resolute? This course uses a personalized profile that helps you discover and understand your own mindsets. It teaches you to recognize and value other mindsets. You will also be better equipped to read the emotional and interpersonal needs of a situation and respond accordingly. Upon completion of this course, you will prepare an action plan to apply your new knowledge and skills across your team and organization.

Note: This course requires the completion of an online questionnaire prior to the start date. Details, including a link to the questionnaire, will be emailed to registrants ahead of time. The estimated time required to complete the profile is 15-minutes.

This Understanding Your Agile EQ course from University of Waterloo can be taken as part of the Advanced Leadership Certificate.

What you will learn

• Recognize and understand the different mindsets that exist across your team or organization.
• Explore and understand your own workplace mindset.
• Gain valuable tools to identify and interpret the emotional or interpersonal needs of a situation.
• Establish effective techniques to respond to emotional or interpersonal needs at work.