Investigative Claimant Interviewing London School of Planning and Management

Overview

Key facts

• London School of Planning and Management's Investigative Claimant Interviewing programme will teach you more about this topic. 
• Investigative Claimant Interviewing is a Level 5 Award designed for professionals who conduct interviews with claimants in various settings, such as insurance, employment, or social services.
• Effective interviewing skills are crucial in gathering accurate information and building trust with claimants. This award focuses on developing these skills, enabling learners to conduct thorough and empathetic interviews.
• By understanding the principles of investigative interviewing, learners will be able to analyze claimant statements, identify potential biases, and develop effective questioning strategies.
• This award is ideal for those working in roles such as investigators, case managers, or social workers who interact with claimants on a daily basis.