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Featured byFanshawe College
Overview
What you will learn
Managing conflict is an essential skill in every workplace. In this Conflict Resolution course offered by Fanshawe College , participants will learn de-escalation techniques and understand the cycle of aggression from both staff and customer perspectives.
Programme Structure
The program focuses on:
- Identify your reactions to dealing with conflict
- Develop an understanding of the five conflict strategies
- Examine conflict resolution models and methods
- Understand what makes people 'difficult' to work with and how you can address these situations
- Develop a variety of strategies for dealing with difficult people
Key information
Start dates & application deadlines
You can apply for and start this programme anytime.
More details
- On-demand.
Language
English
Delivered
Online
- Self-paced
Disciplines
Corporate Communication View 44 other Short Courses in Corporate Communication in CanadaAcademic requirements
We are not aware of any specific GRE, GMAT or GPA grading score requirements for this programme.
English requirements
We are not aware of any English requirements for this programme.
Other requirements
General requirements
- individuals and industry professionals
Tuition Fee
To always see correct tuition fees
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International
60 CAD/fullTuition FeeBased on the tuition of 60 CAD for the full programme -
National
60 CAD/fullTuition FeeBased on the tuition of 60 CAD for the full programme
Funding
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