Overview
Key facts
Students review the basics of corporate culture and how corporate culture impacts on customer service. Areas of study include service environment, organizational openness and influencing others to adopt a service culture. As a project, students learn to create a customer service culture action plan based on identifying gaps between current and desired practices.
Canadore College's Creating a Corporate Service Culture programme will teach you more about this topic.
Programme Structure
- Learning outcomes represent culminating demonstrations of learning and achievement. In addition, learning outcomes are interrelated and cannot be viewed in isolation of one another. As such, they should be viewed as a comprehensive whole.
- They describe performances that demonstrate that significant integrated learning by graduates of the program has been achieved.
Key information
Duration
- Part-time
- 4 months
Start dates & application deadlines
- StartingApply anytime.
Language
Delivered
Disciplines
Corporate Communication View 44 other Short Courses in Corporate Communication in CanadaAcademic requirements
We are not aware of any specific GRE, GMAT or GPA grading score requirements for this programme.
English requirements
We are not aware of any English requirements for this programme.
Other requirements
General requirements
- You may enroll in a Continuing Education course at Canadore College if you are 19 years of age or older or if you have earned an Ontario Secondary School Diploma/Ontario Secondary School Graduation Diploma or equivalent.