Emotional Intelligence The University of Sydney

Overview

Through a mix of discussion and practical exercises, you'll develop awareness and practical strategies for being in touch with yours and other’s emotions.

What you will learn

By the end of this Emotional Intelligence course offered by University of Sydney, you should be able to:

• develop an awareness of EI models

• recognise the benefits of EI

• expand your knowledge of emotional patterns in yourself and others

• understand how to use emotion to facilitate thought and behaviour

• know and utilise the difference between reaction and considered response

• manage your emotions, and positively influence themselves and others

• build more effective relationships with people at work and at home

• positively influence and motivate colleagues, team members and managers

• increase your leadership effectiveness by creating an atmosphere that engages others

• recognise EI behaviours and support high performance

• increase satisfaction and fulfilment at work.