Information Technology (IT) Support PC edX - online learning platform

Overview

In this self-paced,  Information Technology (IT) Support PC Certificate in collaboration with IBMx, you will learn IT support and build competency in IT fundamentals topics, including hardware, operating systems, software, system administration, programming, databases, networking, cybersecurity, and cloud computing, as well as critical skills covered such as customer service and troubleshooting. 

Key Facts

Mastery of these skills is essential for IT Helpdesk Support and also provides multiple options to grow your career as they are required skills for many technology jobs, including Software Engineer, Data Analyst, and Data Scientist.This Professional Certificate program from IBM is built by experts to prepare you for an entry-level job in Technical Support. If you can dedicate a few hours per week, you can complete the program in 3 to 6 months. By the end of the program, you will be equipped with job-ready skills employers look for, whether you are just starting out your IT career or changing jobs.

When you successfully complete the program you’ll receive dual credentials, IBM Digital Badges for each course to help your profile stand out, as well as a Professional Certificate to showcase your job readiness to potential employers.

Job Outlook

• The US Bureau of Labor Statistics forecasts a 9% growth in jobs through 2030, averaging 70,000 openings each year, and a medium salary of $58,000 annually for an entry-level Computer Support Specialist.
• According to Indeeed.com in August 2022, the average salary for tech support professionals in the United States was $51,668 per year. Indeed.com Technical Support Salaries, August 17, 2022, https://www.indeed.com/career/technical-support/salaries)