Information Technology (IT) Support PC, Certificate | Part time online | edX - online learning platform | United States
8 months
393 USD/full
393 USD/full
Tuition fee
Apply date
Start date


EdX is an online learning platform trusted by over 12 million users offering the Information Technology (IT) Support PC Certificate in collaboration with IBMx. 

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In this self-paced,   Information Technology (IT) Support PC Certificate in collaboration with IBMx, you will learn IT support and build competency in IT fundamentals topics, including hardware, operating systems, software, system administration, programming, databases, networking, cybersecurity, and cloud computing, as well as critical skills covered such as customer service and troubleshooting. Mastery of these skills is essential for IT Helpdesk Support and also provides multiple options to grow your career as they are required skills for many technology jobs, including Software Engineer, Data Analyst, and Data Scientist.This Professional Certificate program from IBM is built by experts to prepare you for an entry-level job in Technical Support. If you can dedicate a few hours per week, you can complete the program in 3 to 6 months. By the end of the program, you will be equipped with job-ready skills employers look for, whether you are just starting out your IT career or changing jobs.

When you successfully complete the program you’ll receive dual credentials, IBM Digital Badges for each course to help your profile stand out, as well as a Professional Certificate to showcase your job readiness to potential employers.

Job Outlook

  • The US Bureau of Labor Statistics forecasts a 9% growth in jobs through 2030, averaging 70,000 openings each year, and a medium salary of $58,000 annually for an entry-level Computer Support Specialist.
  • According to in August 2022, the average salary for tech support professionals in the United States was $51,668 per year. Technical Support Salaries, August 17, 2022,

Programme Structure

Courses included:

  • Technical Support Basics for Everyone
  • Hardware and Operating Systems
  • Software, Programming, and Database Basics
  • Networking and Storage Essentials
  • Beginners Guide to Cybersecurity
  • Cloud Computing
  • IT Support Case Studies

Key information


  • Part-time
    • 8 months
    • 6 hrs/week

Start dates & application deadlines

You can apply for and start this programme anytime.




  • Self-paced

Academic requirements

We are not aware of any specific GRE, GMAT or GPA grading score requirements for this programme.

English requirements

We are not aware of any English requirements for this programme.

Tuition Fee

To always see correct tuition fees
  • International

    393 USD/full
    Tuition Fee
    Based on the tuition of 393 USD for the full programme during 8 months.
  • National

    393 USD/full
    Tuition Fee
    Based on the tuition of 393 USD for the full programme during 8 months.


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