Mediation Training Theory University of St Andrews

Overview

Mediation Training Theory course from University of St Andrews is ideal for individuals looking to develop skills in negotiation, communication, interpersonal effectiveness, problem-solving, goal setting, action planning, personal resilience, and emotional regulation. It’s a valuable addition to your CV and shows the professionalism that you bring to your role as a leader.

By the end of this course, you will have:

• An understanding of conflict theory and the dynamics that drive disputes

• Awareness of your personal responses to conflict and various conflict management styles

• Knowledge of the principles and processes underpinning mediation

• Insight into how and why mediation works, from a theoretical perspective

• Improved communication, negotiation, and active listening skills

• A clear understanding of the mediator's role and responsibilities

• An appreciation for the importance of reflective practice and continuing professional development

• An overview of key mediation models and the contexts in which they are applied

• An introduction to how psychological bias and individual differences can impact mediation

• An awareness of the influence of thoughts and emotions during conflict resolution

• An understanding of equality, diversity, and ethical considerations in mediation

• Knowledge of how mediation operates within legal frameworks