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Overview
Outcomes
Whether you are an individual wanting to develop your customer service skills to gain employment or benefit your job role, or an employer looking for a customer service training course for your staff, this Prepare to Deliver Excellent Customer Service course at Cambridge Regional College has you covered.
Programme Structure
This course will provide skills, knowledge and understanding in a number of subjects including:
- the principles of customer service
- legislations
- communication skill
- customer complaints handling
Key information
Duration
- Part-time
- 1 days
Start dates & application deadlines
You can apply for and start this programme anytime.
Language
English
Delivered
Online
Campus Location
- Cambridge, United Kingdom
Disciplines
Management Studies View 130 other Short Courses in Management Studies in United KingdomWhat students do after studying
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Academic requirements
We are not aware of any specific GRE, GMAT or GPA grading score requirements for this programme.
English requirements
We are not aware of any English requirements for this programme.
Other requirements
General requirements
- There are no entry requirements for this course, however in order to complete the course you should have a basic level of English and will need to be able have access to the internet.
Tuition Fees
Tuition fees are shown in and the most likely applicable fee is shown based on your nationality.
-
International Applies to you
Applies to youNon-residents30 GBP / full≈ 30 GBP / full -
Domestic Applies to you
Applies to youCitizens or residents30 GBP / full≈ 30 GBP / full
Funding
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