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Overview
Features
This Principles of Customer Service qualification at Cambridge Regional College provides the knowledge and skills required by employers to work in a range of different environments in a customer service role.
Programme Structure
What you will learn:
- Develop essential knowledge of how to carry out customer service related tasks such as how to manage information and support events.
- Once you have completed the qualification you will be able to apply your knowledge in a variety of industries and job roles.
Key information
Duration
- Part-time
- 3 months
Start dates & application deadlines
You can apply for and start this programme anytime.
Language
English
Delivered
Online
Campus Location
- Cambridge, United Kingdom
Disciplines
Commerce View 17 other Short Courses in Commerce in United KingdomWhat students do after studying
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Academic requirements
We are not aware of any specific GRE, GMAT or GPA grading score requirements for this programme.
English requirements
We are not aware of any English requirements for this programme.
Other requirements
General requirements
- To enrol you will need to be able to access a laptop or PC with internet access.
- Courses are fully funded subject to learner eligibility although you must complete an English initial assessment to ensure this type of delivery is the right one for you.
Tuition Fees
Tuition fees are shown in and the most likely applicable fee is shown based on your nationality.
-
International Applies to you
Applies to youNon-residentsFree -
Domestic Applies to you
Applies to youCitizens or residentsFree
Additional Details
- Free for learners who are aged 19 and above and earn below £25,000, or below £30,491 and live in the Cambridgeshire and Peterborough Combined Authority area.
Funding
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