The Law Firm as a Commercial Enterprise BPP University

Overview

Law firms are commercial enterprises that depend on strong financial management, effective client service and confident leadership at every level. This workshop gives junior lawyers the commercial insight and practical skills they need to contribute to the firm’s success and progress in their careers.

With exercises across finance, client care and people management, you’ll leave equipped to work more strategically, add greater value and build the foundations for future senior roles and partnership progression.

Learning outcomes

By the end of this The Law Firm as a Commercial Enterprise course at BPP University you will be able to:

• Understand how to analyse a firm’s balance sheet and profit and loss account
• Appreciate the client’s perspective when buying legal services and tailor client service accordingly
• Cross‑sell services ethically and appropriately
• Develop leadership and team‑management skills to bring out the best in others through effective delegation and supervision
• Run an effective appraisal and feedback process to support continuous improvement
• Understand the current legal marketplace, competitive pressures and pricing challenges
• Appreciate the importance of managing law firm finances and the risks associated with poor financial management
• Understand the importance of excellent client care and manage client expectations, including complaints handling
• Develop your ability to influence and motivate staff and provide valuable feedback
• Create an action plan to continue applying what you have learned