In this course you will learn about the different experiences patients go through in a medical context. The patient journey explores the interaction between the patient and the healthcare providers in all stages of the disease; coping with treatment and dealing with expectations, and interaction with and between different stakeholders.
This course will give designers and specialists in healthcare the knowledge, insights and tools to be able to analyze and improve patient experience. You will learn how to map complex healthcare scenarios, pinpoint opportunities and create hands-on solutions aimed at improving the patient experience.
This course is an introduction to patient journey mapping; developed at the Delft University of Technology and applied in improvement of care pathway. Step-by-step, the course visualizes the different stakeholders, phases and actions involved in patient treatment. You will be challenged to pursue new insights and given unique opportunities to learn, observe and question patients and medical professionals, with the opportunity to attend a live broadcasted, interactive surgery.
No previous knowledge about health care innovation, design or journey mapping is necessary.
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Check the programme website for information about funding options.
StudyPortals Tip: Students can search online for independent or external scholarships that can help fund their studies. Check the scholarships to see whether you are eligible to apply. Many scholarships are either merit-based or needs-based.
Together with the ISIC Association and British Council IELTS, Studyportals offers you the chance to receive up to £10000 to expand your horizon and study abroad. We want to ultimately encourage you to study abroad in order to experience and explore new countries, cultures and languages.