Design in Healthcare - Using Patient Journey Mapping, Certificate | Part time online | edX - online learning platform | United States
56 days
Duration
185 USD/full
185 USD/full
Unknown
Tuition fee
Anytime
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Apply date
Anytime
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Start date

About

EdX is an online learning platform trusted by over 12 million users offering the Design in Healthcare - Using Patient Journey Mapping course in collaboration with Delft University of Technology (TU Delft) - DelftX. Learn about the Patient Journey Mapping method for innovative product and service design in healthcare.

Visit the Visit programme website for more information

Overview

In this course you will learn about the different experiences patients go through in a medical context. The patient journey explores the interaction between the patient and the healthcare providers in all stages of the disease; coping with treatment and dealing with expectations, and interaction with and between different stakeholders.

This Design in Healthcare - Using Patient Journey Mapping course in collaboration with Delft University of Technology (TU Delft) - DelftX will give designers and specialists in healthcare the knowledge, insights and tools to be able to analyze and improve patient experience. You will learn how to map complex healthcare scenarios, pinpoint opportunities and create hands-on solutions aimed at improving the patient experience.

Key facts

This course is an introduction to patient journey mapping; developed at the Delft University of Technology and applied in improvement of care pathway. Step-by-step, the course visualizes the different stakeholders, phases and actions involved in patient treatment. You will be challenged to pursue new insights and given a unique opportunity to learn about four trending healthcare issues each presented by a partnering institution.

This course is part of the Product Design & Health Professional Certificate Program.

Programme Structure

What you'll learn:

  • The Patient Journey Mapping method

  • Understand the different stages of a patient’s experience and treatment journey

  • When and where Patient Journey Mapping can be applied

  • How to identify opportunities from a patient’s journey

  • Healthcare trends 

Key information

Duration

  • Part-time
    • 56 days
    • 3 hrs/week

Start dates & application deadlines

You can apply for and start this programme anytime.

Language

English

Delivered

Online

Academic requirements

We are not aware of any specific GRE, GMAT or GPA grading score requirements for this programme.

English requirements

We are not aware of any English requirements for this programme.

Tuition Fee

To always see correct tuition fees
  • International

    185 USD/full
    Tuition Fee
    Based on the tuition of 185 USD for the full programme during 56 days.
  • National

    185 USD/full
    Tuition Fee
    Based on the tuition of 185 USD for the full programme during 56 days.
  • Limited access: Free
  • Unlimited access + Verified Certificate for $185 USD

Funding

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