
Overview
In this course you will learn about the different experiences patients go through in a medical context. The patient journey explores the interaction between the patient and the healthcare providers in all stages of the disease; coping with treatment and dealing with expectations, and interaction with and between different stakeholders.
This Design in Healthcare - Using Patient Journey Mapping course in collaboration with Delft University of Technology (TU Delft) - DelftX will give designers and specialists in healthcare the knowledge, insights and tools to be able to analyze and improve patient experience. You will learn how to map complex healthcare scenarios, pinpoint opportunities and create hands-on solutions aimed at improving the patient experience.
The programme
This course is an introduction to patient journey mapping; developed at the Delft University of Technology and applied in improvement of care pathway. Step-by-step, the course visualizes the different stakeholders, phases and actions involved in patient treatment. You will be challenged to pursue new insights and given unique opportunities to learn, observe and question patients and medical professionals, with the opportunity to attend a live broadcasted, interactive surgery.
This course is part of the Product Design & Health Professional Certificate Program.
Get more details
Visit university websiteProgramme Structure
What you'll learn:
The Patient Journey Mapping method
Understand the different stages of a patient’s experience and treatment journey
When and where Patient Journey Mapping can be applied
How to identify opportunities from a patient’s journey
Healthcare trends
Check out the full curriculum
Visit university websiteKey information
Duration
- Part-time
- 56 days
- 3 hrs/week
Start dates & application deadlines
Language
Delivered
- Self-paced
Disciplines
Design Health Sciences View 16 other Short Courses in Design in NetherlandsExplore more key information
Visit university websiteAcademic requirements
We are not aware of any specific GRE, GMAT or GPA grading score requirements for this programme.
English requirements
We are not aware of any English requirements for this programme.
Other requirements
General requirements
Level: Introductory
Make sure you meet all requirements
Visit university websiteTuition Fee
-
International
149 USD/fullTuition FeeBased on the tuition of 149 USD for the full programme during 56 days. -
National
149 USD/fullTuition FeeBased on the tuition of 149 USD for the full programme during 56 days.
- Limited access: Free
- Unlimited access + Verified Certificate for $149 USD