• Anytime
    Application Deadline
  • 1 month


This Healthcare Consumerism and Implication for Care Delivery offered by Coursera in partnership with Northeastern University will examine the changing role of the consumer in healthcare. 

Consumers are asking for more accountability in how healthcare is delivered and paid for. Healthcare professionals must make sure that they are delivering high quality, personalized care. 

Some of the topics we'll cover are: the healthcare ecosystem, new technologies in healthcare, the development of new payment models, change management in healthcare, data analytics.

By the end of this course, you will be able to:

  • Explain the new role of consumers in healthcare delivery in order to respond to the demands in this changing industry
  • Identify the key players in the healthcare ecosystem
  • Describe how the healthcare system operates and its impact on consumer-driven healthcare.
  • Articulate the challenges facing consumers and providers in order to find potential solutions for these challenges.

Detailed Programme Facts

  • Deadline and start date A student can apply at any time for this programme, there is no deadline.
  • Programme intensity Part-time
    • Average part-time duration 1 months
    • Duration description
      • Approx. 11 hours to complete
      • Suggested: 4 hours/week
  • Languages
    • English
  • Delivery mode
  • More information Go to the programme website

Programme Structure

Courses include:

  • Consumerism in Healthcare
  • Operational Challenges and Change Management
  • Financial & Payment Challenges of Healthcare Consumerism
  • The Role of Analytics in Healthcare Consumerism

English Language Requirements

This programme may require students to demonstrate proficiency in English.

Academic Requirements

Beginner Level


Coursera provides financial aid to learners who cannot afford the fee. Apply for it by clicking on the Financial Aid link beneath the "Enroll" button on the left. You'll be prompted to complete an application and will be notified if you are approved. You'll need to complete this step for each course in the Specialization, including the Capstone Project.

StudyPortals Tip: Students can search online for independent or external scholarships that can help fund their studies. Check the scholarships to see whether you are eligible to apply. Many scholarships are either merit-based or needs-based.

The Global Study Awards: get funded with up to £10,000 to study abroad

Together with the ISIC Association and British Council IELTS, Studyportals offers you the chance to receive up to £10000 to expand your horizon and study abroad. We want to ultimately encourage you to study abroad in order to experience and explore new countries, cultures and languages.