1 months
Tuition fee
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Start date


Explore how language and culture influence communication and improve your cross-cultural relationships at work with this Communicating with Diverse Audiences course from University of Surrey by FutureLearn.

Visit the official programme website for more information


Communication across language and culture is necessary for many professions. You may face communication barriers when talking to people who speak different varieties of English, or who don’t share your life experiences.

On this Communicating with Diverse Audiences course from University of Surrey by FutureLearn , you will learn to make conscious decisions about how you build cross-cultural relationships. You will understand how culture and different varieties of English can pose challenges to understanding.

This course will help you to interpret different communicative behaviours so that you can build useful communicating strategies, and avoid communication bias.

By the end of the course, you'll be able to:

  • Describe the layers and facets of culture and of other possible influences on communication practices
  • Assess which factors influence how they and others communicate
  • Reflect critically on their own and others' communicative behaviours to avoid unconscious bias
  • Describe different varieties of English and reflect critically on their own position as an English speaker
  • Apply a range of new strategies to establish rapport and achieve desired goals
  • Explain how language can be used to build interpersonal relationships
  • Evaluate the effectiveness of their communicative repertoire


This course has been certified by the CPD Certification Service as conforming to continuing professional development principles

Programme Structure

What topics will you cover?

During this course you will cover the following subjects:

  • Week 1: The role of culture and language in communication
  • Week 2: Language and unconscious bias
  • Week 3: Using English as a lingua franca with speakers from different linguistic backgrounds
  • Week 4: Using language to establish interpersonal relationships

Key information


  • Part-time
    • 1 months

Start dates & application deadlines

You can apply for and start this programme anytime.




  • Self-paced
  • No Attendance
  • Proactive tutoring and support
  • Individual work/assignments (with online group discussions)

Academic requirements

We are not aware of any academic requirements for this programme.

English requirements

We are not aware of any English requirements for this programme.

Other requirements

General requirements

This course is designed for professionals looking to improve their ability to communicate across linguistic and cultural boundaries.

Tuition Fee

To alway see correct tuition fees
  • International

    Tuition Fee
    Based on the tuition of 0 USD per year during 1 months.
  • National

    Tuition Fee
    Based on the tuition of 0 USD per year during 1 months.

It's free to join and study this course, you have the option to upgrade  and receive a digital and printed certificate for $54. Additional benefits can be reached via the Unlimited FutureLearn product. 


Studyportals Tip: Students can search online for independent or external scholarships that can help fund their studies. Check the scholarships to see whether you are eligible to apply. Many scholarships are either merit-based or needs-based.

Fresh content

Updated in the last 9 months

Check the official programme website for potential updates.

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Communicating with Diverse Audiences


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