About

This Essentials for Ombuds program offered by York University , both comprehensive and in-depth, is intended to meet the needs of recent appointees to the Ombuds role or Office, as well as providing those with more experience an opportunity to become conversant with both the theory and practice of the Ombuds role, wherever it is located.

Overview

What you will study

The Essentials for Ombuds course offered by York University will help you develop a deeper understanding of the requirements and expectations for Ombuds by exploring and examining the myriad of evolving issues and challenges facing those who practice in the Ombuds field today, and by reviewing best practices of Ombuds across the country.

Programme Structure

The program focuses on:

The initial handling of concerns and complaints

Effective early resolution techniques

Inquiries and investigations (gathering and assessing evidence, developing cooperative resolution techniques and preparing case summaries)

Trend analysis and own motion investigations

Choice of path – assessing the issues and possible paths

Dealing with human rights complaints against the Ombudsman and/or Ombudsman staff

Coping with difficult people: handling disrespect, anger or rage

Developing recommendations and appropriate remedies

Key information

Duration

Full-time
- 5 days

Start dates & application deadlines

Starting 2024-09-23 00:00:00

Apply anytime.

Language

English

Delivered

On Campus

Disciplines

Civil & Private Law View 22 other Short Courses in Civil & Private Law in Canada

Academic requirements

We are not aware of any specific GRE, GMAT or GPA grading score requirements for this programme.

English requirements

We are not aware of any English requirements for this programme.

Student insurance

Make sure to cover your health, travel, and stay while studying abroad. Even global coverages can miss important items, so make sure your student insurance ticks all the following:

Additional medical costs (i.e. dental)
Repatriation, if something happens to you or your family
Liability
Home contents and baggage
Accidents
Legal aid

We partnered with Aon to provide you with the best affordable student insurance, for a carefree experience away from home.

Get your student insurance now

Starting from €0.53/day, free cancellation any time.

Remember, countries and universities may have specific insurance requirements. To learn more about how student insurance work at York University and/or in Canada, please visit Student Insurance Portal.

Other requirements

General requirements

Assistant/Deputy Ombuds, and Directors in Ombuds officers

Early Resolution Staff

Ombuds (working in legislated roles or in public and private sector organizations or associations established by policy, Charter, Order-in-Council, etc.)

Investigators/Senior Investigators in an Ombuds context

Legal or other specialized counsel to Ombuds Offices

Conflict Resolution Staff working in an Ombuds context

Dispute Resolution Officers

Fairness Commissioners / Fairness Practitioners

Integrity Commissioners

Citizens’ Representatives

Complaint-handling staff in both private and public sector organizations

Public Editors (at newspapers and other media outlets)

Tuition Fee

To always see correct tuition fees

International

3695 CAD/full

Tuition Fee

Based on the tuition of 3695 CAD for the full programme during 5 days.
National

3695 CAD/full

Tuition Fee

Based on the tuition of 3695 CAD for the full programme during 5 days.

Living costs for Toronto

1502 - 2563 CAD /month

Living costs

The living costs include the total expenses per month, covering accommodation, public transportation, utilities (electricity, internet), books and groceries.

Funding

Improve page content

Essentials for Ombuds