Overview
What you will study
The Essentials for Ombuds course offered by York University will help you develop a deeper understanding of the requirements and expectations for Ombuds by exploring and examining the myriad of evolving issues and challenges facing those who practice in the Ombuds field today, and by reviewing best practices of Ombuds across the country.
Programme Structure
The program focuses on:
- The initial handling of concerns and complaints
- Effective early resolution techniques
- Inquiries and investigations (gathering and assessing evidence, developing cooperative resolution techniques and preparing case summaries)
- Trend analysis and own motion investigations
- Choice of path – assessing the issues and possible paths
- Dealing with human rights complaints against the Ombudsman and/or Ombudsman staff
- Coping with difficult people: handling disrespect, anger or rage
- Developing recommendations and appropriate remedies
Key information
Duration
- Full-time
- 5 days
Start dates & application deadlines
- StartingApply anytime.
Language
Delivered
Campus Location
- Toronto, Canada
Disciplines
Civil & Private Law View 18 other Short Courses in Civil & Private Law in CanadaWhat students do after studying
Academic requirements
We are not aware of any specific GRE, GMAT or GPA grading score requirements for this programme.
English requirements
We are not aware of any English requirements for this programme.
Other requirements
General requirements
- Assistant/Deputy Ombuds, and Directors in Ombuds officers
- Early Resolution Staff
- Ombuds (working in legislated roles or in public and private sector organizations or associations established by policy, Charter, Order-in-Council, etc.)
- Investigators/Senior Investigators in an Ombuds context
- Legal or other specialized counsel to Ombuds Offices
- Conflict Resolution Staff working in an Ombuds context
- Dispute Resolution Officers
- Fairness Commissioners / Fairness Practitioners
- Integrity Commissioners
- Citizens’ Representatives
- Complaint-handling staff in both private and public sector organizations
- Public Editors (at newspapers and other media outlets)
Student Insurance via Studyportals Partner
Make sure to cover your health, travel, and stay while studying abroad. Even global coverages can miss important items like Additional medical costs, Repatriation, Liability etc. Make sure your student insurance covers your needs.
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Remember, countries and universities may have specific insurance requirements. To learn more about how student insurance work at York University - Osgoode Hall Law School and/or in Canada, please visit Student Insurance Portal.
Tuition Fees
-
International Applies to you
Applies to youNon-residents3695 CAD / full≈ 3695 CAD / full -
Domestic Applies to you
Applies to youCitizens or residents3695 CAD / full≈ 3695 CAD / full
Living costs
Toronto
The living costs include the total expenses per month, covering accommodation, public transportation, utilities (electricity, internet), books and groceries.