Change Management, Conflict and Communications

Overview

What you will study

To grow and succeed, organizations must improve their people, processes and technology, but how can management introduce changes that make an impact and last?

With this Change Management, Conflict and Communications course offered by York University , gain the critical knowledge, strategies, insight and tools to lead or foster change in the workplace. Unlike other change management training, this course recognizes that theories, templates and tactics only get you so far. Successful change management requires an emphasis on understanding how to effectively connect, engage and gain support from people.

While participants will leave with a strong grounding in the fundamentals of organizational change, they will also benefit from sharpening their understanding and ability to effectively navigate and lead two key challenges of change: conflict and communication.